Eternal 99% in recovering

PascalIT
PascalIT Member Posts: 1 New User
Hi everyone and good Sunday! I've a big problem and I need your help please. I've an iconia w3 810 that has had problems with windows 8.1 update. I've tried at least 20 times to make recovery but every time I've the same problem: arrives at the second charging (the one with the green bars), exactly at 99% without asking me the second cd and stopping the recovery there. As written I use the DVD/CD reader but that what only happens. Please help me I need this tablet working for school. Thank you for your answers and have a nice lunch! Smiley Wink