webcam

chunga012
chunga012 Member Posts: 1 New User

I notice that my crystal eye webcam app is missing and now i can't access my webcam. I need help!

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    You should be able to reinstall the Acer Crystal Eye Webcam application using the instructions at http://acer.custhelp.com/app/answers/detail/a_id/26947.

  • mdavid9412
    mdavid9412 Member Posts: 4 New User

    I have a similar problem to Chunga012.  Cannot restore the Crystal Eye application because Windows XP does not even recognize the webcam hardware as being installed.  The webcam is hard wired into the computer, how do I get Windows to recognize the hardware?  Runing the hardware recognition application in Contol Panel gives 0 results. 

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    If Windows XP doesn't recognize the camera at all, and you have the driver loaded, I would recommend you contact Acer support for your region to inquire about setting your unit up for service.

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