Laptop theft while traveling

RENERENE
RENERENE Member Posts: 1 New User

My Laptop was stolen while traveling from South Korea to South Africa. I is out of warranty.  I cannot get support from Acer. I registered the laptop at Acer when I bought it in 2010. Is there any way that the laptop could be traced when the culprit uses the laptops online eg. when connected to the internet.

 

It was quite an expensive laptop in the higher range. Hope someone can assist me on what to do. Thanks

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I'm sorry to hear of the loss of your system.

    We do not have any way of tracking a system that is stolen or missing.

     

    Various software vendors have programs available that will report back locations on systems in which the software is installed.  However, this must be on the system prior to the loss.

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