When I attempt to start my laptop it goes to the Acer logo screen and will not boot Windows 8.

allan00018
allan00018 Member Posts: 2 New User

Acer E5-471

 

When I attempt to start my laptop it goes to the Acer logo screen and will not boot Windows 8. Only black screen and mouse pointer appear. How can i fix it?

Best Answer

  • sathya0403
    sathya0403 ACE Posts: 586 Pioneer
    Answer ✓
    Hi,

    1. Power Off the Unit
    2. Power On & Immediately keep taping Alt+F10, Unit will boot to Recovery, Choose Exit & Continue to windows,. Post back if i Helped

Answers

  • sathya0403
    sathya0403 ACE Posts: 586 Pioneer
    Answer ✓
    Hi,

    1. Power Off the Unit
    2. Power On & Immediately keep taping Alt+F10, Unit will boot to Recovery, Choose Exit & Continue to windows,. Post back if i Helped
  • allan00018
    allan00018 Member Posts: 2 New User

    It worked! Smiley Happy Thanks for your help.

    One more thing, why did it happen and how can I avoid to happen it again. 

  • Well You may not be able to avoid it, most of the times as I have observed this happens when there is windows updates,. I will keep posting here if we find anyting that a user could do
  • mouse67
    mouse67 Member Posts: 1 New User

    This did not work for me.  I still have a black screen.

  • HeyRoxie
    HeyRoxie Member Posts: 27 New User

    Hi start a new post and I will walk you through this  Smiley Wink