w500 random keypresses with dock

iheartlinux
iheartlinux Member Posts: 7 New User

I noticed that over the last few days, the keydock included wtih the W500 has started registering random keypresses, maybe clicks? It seems like it will spam the enter key often, making a lot of work very difficult. As far as I can tell this is only when the dock is plugged in. It happens under both Windows and Linux so it must be some kind of hardware level issue. Has anyone had this issue before? Would buying a new keydock fix it or is this somehow a problem with touch screen interference?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    It sounds like the problem is with the keyboard dock. I would recommend you contact Acer support for your region to inquire about setting your unit up for service.

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