Examples: Monday, today, last week, Mar 26, 3/26/04

URGENT HELP NEEDED

emma5emma5 Posts: 2Member

Hi, I have a Acer Aspire Laptop that I just bought off someone.

 

I am trying to do a facorty reset on it and I have been on the internet since this morning trying to find an answer.

I have seen people saying press alt + F10 on boot up, nothing happens and I have tried it about 20 times.

There is nothing in progroammes or when I search called recovery or anything.

 

I have tried everything I would be very grateful if someone could point me in the right direction of how to restore my laptop to how it would have been when it left the factory. I do not need anything that is on the laptop because I got it off someone else so I want to set it up as my own laptop.

 

Thanks

Emma

FAQ & Answers

  • IronFlyIronFly Posts: 18,006ACE Trailblazer
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • emma5emma5 Posts: 2Member

    Hi, Thanks for the reply, I had already tried that in the video you posted as well and it didn't work either. I have tried it again though following the video and again nothing happens. It is as if the eRecovery doesn't exist on the laptop.

     

    Any other way of restoring the laptop?

    im completely stumped on this one.

     

    Thanks

    Emma

  • IronFlyIronFly Posts: 18,006ACE Trailblazer

    If you are in the USA, you can buy the erecovery media:

    http://store.acer.com/store/aceramer/en_US/eRecovery

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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