AIO Z5761's screen is totally blank when I power on.

TH8
TH8 Member Posts: 1 New User

During power on there is a short beep with no display on the screen. At times, after a delay, the windows startup song is played. I tried connecting a 2nd monitor to the unit and is also blank as well.

 

When I'm lucky, I manage to power the unit successfully after several tries but the same problem comes back after I switched off the unit.

 

Any advise on what may be the cause of the problem.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It sounds like you may have some faulty cabling or an issue with the display adapter.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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