E700 Update failed

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  • andri888
    andri888 Member Posts: 2 New User
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    Today... got same problem,

     

    My E700 failed to update.

    I got the message that there is a new system update. I downloaded and tried to install but it gave a signature verification failure.

     

    Now, my E700 can't go to system

     

    Somebody help ?

     

     

    Regards,

  • kahzeen2705
    kahzeen2705 Member Posts: 1 New User
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    Got the same problem...!

    I've noticed that in this Acer E39 (E700) model is a common problem.

    This is so sad having an Acer device if this wouldn't be resolved by Acer itself.

    I just hope that Acer could provide better solution on this for the protection of its consumers.

    Would there be any help from the Acer company to resolve this problem?

    I have tried the service centers and they just said that they could not fix the problem!

    Could the Acer company give a better solution on this?

  • andri888
    andri888 Member Posts: 2 New User
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    hi Kahzen2705, my friend has solved the problem. First you have to download stock firmware (depend on which country the phone made for), just installed it, everything ok, no wipe data no data loss, just like before it stuck. And then it will ask for update again like before, but that's fine.

     

    I think the problem is the connection when we download the update, so the file is not properly download.

     

    Regards

    from indonesia