ATC-605 BIOS : update to P11.A4 broke WOL !

perio
perio Member Posts: 1 New User
edited March 2023 in 2014 Archives

ATC-605 BIOS (Ryan Lin, Johnny Wang) : update to P11.A4 broke WOL !

 

To my horror the update from the default V2 BIOS (which has power off issues) broke the WOL functionality!!

 

I made sure via email and phone that these ATC-605 do indeed support WOL.

We just started to deploy about 20 (out of 40) of these ATC-605.

WOL did work, the problem was that the PCs could not be shut down normally, but had to be forced off (power button pressed 5 seconds).

 

So we did update them with the new BIOS found here

 

http://us.acer.com/ac/en/US/content/drivers/4958;-;Aspire%20TC-605

 

 

and now, as mentioned, WOL doesn't function anymore!

 

They corrected the the power issue, but now WOL isn't working!

And I really tried everything!

Please help ASAP, or we would need to return all of these!

 

Thanks!

 

[edited for privacy - please do not post personal or unique information]

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I am looking into the issue you have reported, and hope to have information to share in the next day or two.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Can you send me a private message with a few serial numbers that are exhibiting this issue? Also, what country are you in?