How to reset tablet A1-840fhd?

mrdanielfernand
mrdanielfernand Member Posts: 3 New User

Hello, I was using my tablet this morning when suddently appeared in the screen a warning to update my android version, I accepted, downloaded it and installed it, battery was full but it turned off and now it doesn't turn on, I don't know why... It was an official upgrade, I've just installed pdf since I bought it and didn't have rooted my tablet and nothing by the way... What can I do?

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Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Try to keep press power button + Volume down and see if it start in recovery

     

    Also connect the AC charger and see if any led or screen will light up.

    I'm not an Acer employee.
  • mrdanielfernand
    mrdanielfernand Member Posts: 3 New User

    Nothing of that is working Smiley Frustrated

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    Contact Acer service support

    I'm not an Acer employee.
  • mrdanielfernand
    mrdanielfernand Member Posts: 3 New User

    I called now and they adviced me to put the table in the guarantee, I am a little dissapointed because it didn't last even two weeks :/ Now it's in guarantee, I'm sure I'll get it repaired or a new one. Thank you all for all you're help Smiley Happy