Hello from David in N. Hollywood, CA; USA

noholy1
noholy1 Member Posts: 2 New User

A warm greeting to all. I find myself here because my laptop - an Aspire 5740 6378 suddenly displayed a distorted screen and an error message that read "Disk Read Error - press Ctrl + Alt + Del to restart. I have done this several times to no avail. Does anyone have any thoughts on how to proceed ? I have an Intel 5 core w. 4 GB of RAM and the OS is Win Hm Prem 64 bit. I tried to chat w. an Acer Tech Supp. rep but was disconnected after aprx. 5 min w/o even a price quote for their assistance. I find both the disk read error and the 5 min. disconnect very troubling in that they both suggest an organization that follows a slash and burn philosophy. Shouldn't there be someone w/i the Acer group who can steer me?

 

Thank You Very Much for any and all thoughts on this matter - noholy1/David

p.s. noholy1 came from North (no) Hollywood (ho) the first 2 letters of my surname (ly) and the numeral in a light-hearted moment. It's not about institutional faith or the lack thereof.

Answers

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    Hello, and welcome to the Acer Support Forums!

    We are very happy to have you here and look forward to any comments or contriubtions you may be able to add to the community.

     

    Please post your issue on the Notebooks & Netbooks board, and title it with a short statement of your issue.

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