Should I send my laptop to be repaired?

lonnpa
lonnpa Member Posts: 1 New User

I have 2 display drivers on my laptop, the integrated intel one and the nvidia GT640M, I have the laptop set as to use the intel one for web browsing etc..and to use the nvidia for games. I have found that whatever driver I have installed for the nvidia GT640M it will blue screen in seconds after a program using it is started. I have tried uninstalling and reinstalling the latest drivers three times. I have went back to the previous drivers also and I get the same result. The game I am trying to play isn't even that demanding as it can run on the integrated graphics fine, which is what I am currently doing. So I don't believe it is overheating as if it was overheating wouldn't it overheat when playing on the integrated graphics also? So I'm just wondering if it would be worth it, if i send it in. My parents only bought the laptop a few months ago, the nvidia display driver has never worked, it would just switch its prefferred settings to the integrated intel one, which I didn't notice it had done till a week ago.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I think it would be a good idea to have the system checked by service.  It should be working as you describe.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

This discussion has been closed.