Acer e3-111 on startup shows the Acer & "please wait" Hard drive clicks, nada else. Alt F10 fai

antigonet
antigonet Member Posts: 1 New User
I have a friend's Acer e3-111 that when started displays the Acer logo and "please wait". The hard drive is clicking away but nothing else happens. Eventually the screen goes blank. I tried "Alt" F10 at start up to try to get to recovery with no joy. It is only a month old and ACER warranty service is not responding.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Boot pressing F2, enter Bios and check if D2D is enabled.
    If enabled and ALT+F10 doesn't work.....probably is an HDD failure.
    Contact Acer support.
    I'm not an Acer employee.
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