W4 screen ripple

sualpine
sualpine Member Posts: 1 New User

I just got my W4 today, and I'm very happy with it, except I noticed that the screen ripples VERY easily, and is noticeable with the right lighting conditions.

 

Here is a video with a black background and backlight at 100 percent.

 

Note, I am simply tapping the screen, not applying any pressure.

 

https://www.dropbox.com/s/r4811z0qeusukgz/20140908_010756.mp4?dl=0

 

Since there are no W4s in the States to compare to in a store, I was hoping you guys would'nt mind comparing that with yours and tell me if its a defect.

 

Thanks!

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    saulpine,

     

    I grabbed our support unit and was unable to duplicate what you showed in your video. Maybe another community member can provide their input. However, if you feel this is a hardware defect or failure, please contact our technical support in your region for assistance.

  • Plastixx
    Plastixx Member Posts: 66 Enthusiast WiFi Icon

    Mine does it around the edges, but I honestly never even noticed it until this thread came up. I'm sure the it can be more or less severe on different units depending on how much the digitizer is pressing against the screen.

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