aspire 4738z shutting down

chaitalihutke
chaitalihutke Member Posts: 1 New User
I have aspire 4738z. It gets automatically shutdown any time. I don't understand why does it happen? Plz tell me solution.

Answers

  • BearPaw
    BearPaw Member Posts: 69 Troubleshooter

    Some more specifics would be nice. Does Windows give you a shutting down message or do you get a hard shutdown on your computer where the screen just goes black and thats the end of the laptop until you turn it back on ?

     

    If Windows is shutting down unexpectedly and its against your will then you may have a virus in your computer.

     

    If Windows is shutting down hard in a black screen meaning there is no more power to the unit check to see if your laptop exhibits any beep codes when turning it back on. If it does consult a tech manual for further details or call Acer Support.

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