Sign in problem

Canuk
Canuk Member Posts: 9 New User

Every time I try to sign in on the forum I have to reset my password!!! I know my password but the sign in does not. So every time I log I have to go through the whole change password buiness again!!! I don't have this problem on any other forum. Also I check the keep me signed in button but of course that doesent help either. So what gives????

Answers

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    Have you tried clearing your browser? And if that doesn't work, try a second browser.

  • Canuk
    Canuk Member Posts: 9 New User

    Yes. Same on other browsers.

  • Phil-3
    Phil-3 Member Posts: 1,181 Seasoned Practitioner WiFi Icon

    Hi Canuk,

     

    Thanks for answering Elizabeth's question.  If you don't mind, I have a few more.

     

    • Which is your primary browser and do you have any password managers or special toolbars installed?
    • Are cookies enabled?
    • What security program are you using?
    • Which operating system?

     

    What you are experiencing is not the norm and we'd like to clear this up for you.

     

This discussion has been closed.