I have Acer Aspire 5700 series, about a week ago I tried to recharge the battery but gone too far.

naomi
naomi Member Posts: 5 New User

The battery was completely draind and the computer was dead.  So I got a new battery and installed but it is not working.

Do not start or not even make sound.  Battery is fully charged, connected but nothing.  The computer is only 1 1/2 year old.

 

Please help!    Thank you

 

Naomi

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Take the battery out and connect the AC adapter only.

    Does the system power on?

     

  • naomi
    naomi Member Posts: 5 New User

    I did it.  Took battery out and connect power only but doing nothing.  Just blank.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    So the AC adapter is not powering the system, which indicates an issue with either the adapter, or the power system in the computer.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • naomi
    naomi Member Posts: 5 New User

    my laptop was only 1 and 1/2 yr old but will not start, the motherboard went bad already.  I dumped it because it

    will not worth fixing it.  It was a lemon..........

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