No drives were find...

lija888
lija888 Member Posts: 4 New User

Big problem!

After installing win7, I returned it to win8, then Windows 8 tried to do some updates on my ACER ASPIRE V5-571PG, unsuccessfully..

After that laptop can not find drives, not even in BIOS! In BIOS, under HDD model name is NONE!

Please help!

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    If HDD is missing from BIOS too, it's not a good thing; i think it's probably gone.

     

    it's time to contact your Regional Acer Support.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    If HDD is missing from BIOS too, it's not a good thing; i think it's probably gone.

     

    it's time to contact your Regional Acer Support.

    I'm not an Acer employee.
  • laurent_14
    laurent_14 ACE Posts: 10,359 Trailblazer

    Hello lija888,

     

    Have you tried to "Load optimazed defaults" or "Load default settings" in the bios setup utility?

    France
  • lija888
    lija888 Member Posts: 4 New User

    HDD was broken. One month after they replaced it!!! ACER is **bleep**, I will never by an Acer product. This laptop is 11 month OLD!!!

    But thanks you all for your help..

This discussion has been closed.