ENDLESS RESTART AFTER UPDATE

JUPIJUD
JUPIJUD Member Posts: 1 New User

I HAVE AN ACER Z5 BOUGHT TWO DAYS I WAS PROMPTED FOR AN UPDATE WHICH I DID, AFTER THE UPDATE MY PHONE TRIED TO RESTART BUT EVER SINCE THE PHONE HAS BEEN STUCK ON RESTART AND NEVER GOING BEYOND THE ACER LOGO AND BACK TO RESTART AGAIN,ALSO SHOWING DISTORTED SCREEN AND MESSED UP PIXELS  AT TIMES, I HAVE TRIED RECOVERY AND WIPED OUT THE DATA AND CACHE,BUT STILL THESAME: PLEASE HELP ME:

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You can try to flash via SD the file available on acer support site.

     

    By the way you must remember the correct Builv Version of your device.

     

    Only GEN1 (Dual SIM) and GEN1s(single SIM) are available to download:

     

    http://www.acer.co.uk/ac/en/GB/content/drivers/5128;-;Z150

     

    select OS, download the zip files and follow the instruction on the website.

     

    if this still fail, you need to contact your regional Acer service support.

     

     

    I'm not an Acer employee.
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