Extensa 4630z suddenly goes into hibernation on pressing certain keys on the keyboard.

sk
sk Member Posts: 1 New User

My laptop(Extensa 4630z) suddenly goes into hibernation when i press certain keys on the keyboard(e.g. 'g' or 'a' etc.). I have already replaced my keyboard but the problem persists. Any idea what might be happenning?

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    This does not sound like a situation we can resolve on the forums.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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