Acer Aspire V3-571G sound card problem

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Prieme401
Prieme401 Member Posts: 13 New User

Hi everyone,

 

it's now about 3 weeks i have troubles with my soundcard... My sound does work when i start up my laptop but when i don't play music for a while, it doesn't work anymore. Both my sound on my laptop or through the 3,5mm jack. For example when i play music in spotify, it displays 'there is a problem with the soundcard, no music can be played'... Anyone who has an idea how i might solve it? I have windows 8.

 

With regards,

Prieme401

 

 

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon
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    Have you updated drivers or tried a system recovery? You may try loading the latest driver from the acer site. If that or recovery doesn't fix it, it may just be broken.

  • Prieme401
    Prieme401 Member Posts: 13 New User
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    By recovery, you mean the windows recovery or acer recovery (recovery partition)? I already reïnstalled de realtek audio drivers but that didn't help..

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