7739G start/boot problem

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abaldino
abaldino Member Posts: 1 New User
the PC starts on a default screen, saying something has been wrong, and two choices are offered : - starting Windows, which turns back to this screen - launching repair, and I wait indefinitely on a gray screen Tried ALT+F10 but eRecovery still displays "please wait a moment". Booting on an UBUNTU CD, but the disk is accessed 5 seconds then the PC turns back to the hard disk so to the same default screen. Also tried safemode command line, some files are loaded, but at a certain file, the PC turns back to the same default screen. Is it a RAM problem ? Anyone has an idea ? Thank you

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  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
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    It is hard to say without testing each component of the system. Could be a memory problem, hard drive problem, or even a motherboard. I suggest you contact technical support in your region to inquire about repair options.

     

  • Snuffy
    Snuffy Member Posts: 150 Fixer WiFi Icon
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    If your stuck in a Windows Repair LOOP. which is common thing. I can only suggest how to FIX the LOOP. it might fix your issue and maybe not. ------------------- 1. Boot into a Genuine Windows 8.1 DVD or USB. you can DL Free from M$. You only need the ability to BOOT to ------------------------------------ When you find that Windows 8 fails to boot and using Automatic Repair does not bring out any fix or it fails too. If this is the case, you need to either Refresh your PC or Reset your PC. To achieve this, firstly you need to select Advanced options > Troubleshoot > Reset or Refresh. What’s next if you find out that neither Automatic repair nor Refresh or Reset your PC options fails to resolve the booting issue. When Automatic repair nor Refresh or Reset your PC options fails too, then it may be Windows registry that is to be blamed. If system registry gets corrupted or damaged, then it can prevent your system from booting Fix – Windows 8 fails to boot Microsoft has itself brought out a fix to this kind of errors i.e. Refresh or Reset PC fails after Automatic Repair fails in Windows 8 When the Refresh or Reset or repair option fails, you get to the WinRE screen, here select Troubleshoot > Advanced options •From the Advanced options, select Command Prompt •Now, using the CD command, you need to change the directory to WindowsSystem32config folder, simply type cd %windir%system32config and hit Enter • next, you need to rename the System and Software registry hives to System.001 and Software.001. To do so type the command given below one after the other and hit Enter 1st • ren system system.001 2d • ren software software.001 •To use Refresh your PC, simply rename the System hive. In case, the Software hive is also corrupted, then also you are not allowed to use the Refresh your PC option. So, you need to rename the Software hive too. Upon renaming the Software hive, you won’t be to use Refresh your PC option, but only the Reset your PC option. •Lastly, type Exit to close the Command Prompt window. Now, Restart your windows 8 PC back to the Automatic Repair screen and Select Advanced options > Troubleshoot > Reset your PC or Reset your PC as per your requirement. Upon following the tutorial described here you can fix the Windows 8 booting issues or fix issues with automatic Repair, Refresh and Reset PC. --------------------------------------------------------------- Recommend procedure to fix Repair LOOP
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