iconia A1-805 wireless connection randomly drops or disconnects

dschwes
dschwes Member Posts: 1 New User

I have an iconia A1-805 tablet.  The WiFi works if I sit next to the router.  It drops if I walk 8 feet away.  It is an android tablet so the windows solutions will not resolve this problem.  I bought this tablet to use while I'm receiving dialysis treatments.  Is there a way to resolve this issue?  I restarted the modem & router.  I'm ready to return this tablet & get a different one.  

Please advise,

Ty

 

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Answers

  • billsey
    billsey ACE Posts: 35,029 Trailblazer

    If you are still under warranty the best choice would be to go ahead and implement the RMA process and get it swapped out for one with working WiFi. Typically this type or problem means one or both of the antennas are disconnected or only lightly connected to the wireless module. You might also have issues with Bluetooth.

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