5552 computer runs but display stays black

randyrich
randyrich Member Posts: 1 New User

I am attempting to fix a friends 5552-5498 laptop All she told me was that the screen stays black. I haven't even started on it yet I am trying to get some ideas from different users that have solved/found work around

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    first of all, i will check if entering bios or booting gives some display signal.

     

    you can check also with an external monitor connected to the laptop if OS starts and video signal is available.

    I'm not an Acer employee.
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