acer aspire 6920g shutdown problem

Puntopower
Puntopower Member Posts: 1 New User

hi, i have an aspire acer 6920g. my problem is that everytime i shutdown it will restart again.It looks like a do a restart instead. Any help to solve this hectic issue... Smiley Sad

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    To determine if this is a power related issue:

    1. Take the battery out of the system and run only on AC power.
      Does the issue still occur?
    2. Reinsert the battery and remove AC power.
      Does the issue still occur?

    Have you added/removed any hardware or software recently?

     

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