Intermittent image distortion on S231HL

doodah
doodah Member Posts: 1 New User

Has anyone experienced this issue with their Acer monitor where by there is interfence/distortion of the image of the screen but it comes and goes? In my case moving/tapping the monitor resolves it - see video below

 

http://youtu.be/JDKIwHhiaM0

 

I've had to send it off to Acer a second time as they couldn't find anything wrong the first time. I really hope they fix it this time as its a real pain because its intermittent.

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    doodah,

     

    From the look of your video it does look like a hardware issue and  could be anything from a cable to the inverter or a poor connection somewhere. It looks like you have sent this off already. If you want, provide me your case ID from the repair you setup and I can have your video linked in the case notes so our technicians can see what problem you are having.

     

    Please provide your case ID in a private message to me and I will have this done.

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