Acer wifi limited connectivity issue

Have an acer 5742z - been working great for years.All of a sudden i can't connect to wireless networks (no wireless networks even show up)

 

I've tried cycling FunctionF3 - the wireless symbol lights up orange color and also tried updating all the drivers for the wireless items - it works fine when plugged into a hardline lan

 

Any suggestions?

FAQ & Answers

  • siliziumsilizium Member Posts: 239 Enthusiast

    Open PowerShell or command line and type the following command in the shell console window:

     

    netsh wlan show all

     

    Hit enter and poste the output here...

     

    It's better to use the PowerShell for easier copying. But if you never worked with this shell maybe the normal cmd shell is the better choice.

  • rudorudo Member Posts: 3
    I have the same issue. The wifi lamp is orange, my network settings say that i am connected, but i only can visit some pages... This is what comes up in Powershell: ======================================================================= ============================== SHOW DRIVERS =========================== ======================================================================= Interface name: Wi-Fi Driver : Qualcomm Atheros AR956x Wireless Network Adapter Vendor : Qualcomm Atheros Communications Inc. Provider : Qualcomm Atheros Communications Inc. Date : 2013-08-15 Version : 10.0.0.263 INF file : C:\Windows\INF\oem14.inf Files : 2 total C:\Windows\system32\DRIVERS\athwbx.sys C:\Windows\system32\drivers\vwifibus.sys Type : Native Wi-Fi Driver Radio types supported : 802.11b 802.11g 802.11n FIPS 140-2 mode supported : Yes 802.11w Management Frame Protection supported : Yes Hosted network supported : Yes Authentication and cipher supported in infrastructure mode: Open None Open WEP-40bit Open WEP-104bit Open WEP WPA-Enterprise TKIP WPA-Personal TKIP WPA2-Enterprise TKIP WPA2-Personal TKIP Vendor defined TKIP WPA2-Enterprise Vendor defined Vendor defined Vendor defined WPA-Enterprise CCMP WPA-Personal CCMP WPA2-Enterprise CCMP Vendor defined CCMP WPA2-Enterprise Vendor defined Vendor defined Vendor defined WPA2-Personal CCMP Vendor defined Vendor defined Authentication and cipher supported in ad-hoc mode: Open None Open WEP-40bit Open WEP-104bit Open WEP WPA2-Personal CCMP Vendor defined Vendor defined ======================================================================= ============================= SHOW INTERFACES ========================= ======================================================================= There is 1 interface on the system: Name : Wi-Fi Description : Qualcomm Atheros AR956x Wireless Network Adapter GUID : da0d8fb5-828c-46ee-8b28-02492e8cba80 Physical address : b8:ee:65:08:40:22 State : connected SSID : rudo BSSID : cc:b2:55:f3:9f:c8 Network type : Infrastructure Radio type : 802.11n Authentication : WPA2-Personal Cipher : CCMP Connection mode : Auto Connect Channel : 5 Receive rate (Mbps) : 72.2 Transmit rate (Mbps) : 72.2 Signal : 98% Profile : rudo Hosted network status : Not started ======================================================================= =========================== SHOW HOSTED NETWORK ======================= ======================================================================= Hosted network settings ----------------------- Mode : Allowed SSID name : "WIN-8155KQO0JQ2-78610" Max number of clients : 100 Authentication : WPA2-Personal Cipher : CCMP Hosted network status --------------------- Status : Not started ======================================================================= ============================= SHOW SETTINGS =========================== ======================================================================= Wireless LAN settings --------------------- Show blocked networks in visible network list: No Only use GP profiles on GP-configured networks: No Hosted network mode allowed in WLAN service: Yes Allow shared user credentials for network authentication: Yes Block period: Not Configured. Auto configuration logic is enabled on interface "Wi-Fi" ======================================================================= ============================== SHOW FILTERS =========================== ======================================================================= Allow list on the system (group policy) --------------------------------------- <None> Allow list on the system (user) ------------------------------- <None> Block list on the system (group policy) --------------------------------------- <None> Block list on the system (user) ------------------------------- <None> ======================================================================= =========================== SHOW CREATEALLUSER ======================== ======================================================================= Everyone is allowed to create all user profiles. ======================================================================= ============================= SHOW PROFILES =========================== ======================================================================= Profiles on interface Wi-Fi: Group policy profiles (read only) --------------------------------- <None> User profiles ------------- All User Profile : Vhvg All User Profile : rudo All User Profile : UmU wlan ======================================================================= ========================== SHOW PROFILES NAME=* ======================= ======================================================================= Profile Vhvg on interface Wi-Fi: ======================================================================= Applied: All User Profile Profile information ------------------- Version : 1 Type : Wireless LAN Name : Vhvg Control options : Connection mode : Connect automatically Network broadcast : Connect only if this network is broadcasting AutoSwitch : Do not switch to other networks Connectivity settings --------------------- Number of SSIDs : 1 SSID name : "Vhvg" Network type : Infrastructure Radio type : [ Any Radio Type ] Vendor extension : Not present Security settings ----------------- Authentication : WPA-Personal Cipher : TKIP Security key : Present Cost settings ------------- Cost : Unrestricted Congested : No Approaching Data Limit : No Over Data Limit : No Roaming : No Cost Source : Default Profile rudo on interface Wi-Fi: ======================================================================= Applied: All User Profile Profile information ------------------- Version : 1 Type : Wireless LAN Name : rudo Control options : Connection mode : Connect automatically Network broadcast : Connect only if this network is broadcasting AutoSwitch : Do not switch to other networks Connectivity settings --------------------- Number of SSIDs : 1 SSID name : "rudo" Network type : Infrastructure Radio type : [ Any Radio Type ] Vendor extension : Not present Security settings ----------------- Authentication : WPA2-Personal Cipher : CCMP Security key : Present Cost settings ------------- Cost : Unrestricted Congested : No Approaching Data Limit : No Over Data Limit : No Roaming : No Cost Source : Default Profile UmU wlan on interface Wi-Fi: ======================================================================= Applied: All User Profile Profile information ------------------- Version : 1 Type : Wireless LAN Name : UmU wlan Control options : Connection mode : Connect automatically Network broadcast : Connect only if this network is broadcasting AutoSwitch : Do not switch to other networks Connectivity settings --------------------- Number of SSIDs : 1 SSID name : "UmU wlan" Network type : Infrastructure Radio type : [ Any Radio Type ] Vendor extension : Not present Security settings ----------------- Authentication : Open Cipher : None Security key : Absent Key Index : 1 Cost settings ------------- Cost : Unrestricted Congested : No Approaching Data Limit : No Over Data Limit : No Roaming : No Cost Source : Default ======================================================================= ======================= SHOW NETWORKS MODE=BSSID ====================== ======================================================================= Interface name : Wi-Fi There are 16 networks currently visible. SSID 1 : rudo Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : cc:b2:55:f3:9f:c8 Signal : 94% Radio type : 802.11n Channel : 5 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 2 : Bessy Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 00:1d:7d:3e:8f:03 Signal : 46% Radio type : 802.11n Channel : 7 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 3 : RIIBITIIBI Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : cc:b2:55:d1:86:eb Signal : 62% Radio type : 802.11n Channel : 11 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 4 : gabiley Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 00:26:f2:ef:5f:0a Signal : 88% Radio type : 802.11n Channel : 2 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 5 : NETGEAR31 Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 44:94:fc:e3:39:48 Signal : 94% Radio type : 802.11n Channel : 1 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 6 : Pachuchon Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : c8:60:00:95:49:e0 Signal : 50% Radio type : 802.11n Channel : 3 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 7 : **bleep** Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : c4:3d:c7:89:09:74 Signal : 54% Radio type : 802.11n Channel : 1 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 8 : NETGEAR85_reman Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 20:e5:2a:66:64:14 Signal : 26% Radio type : 802.11n Channel : 6 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 9 : Westeros-guest Network type : Infrastructure Authentication : Open Encryption : None BSSID 1 : c0:c1:c0:db:06:c9 Signal : 16% Radio type : 802.11n Channel : 6 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 10 : powersite Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 00:18:e7:89:94:b6 Signal : 18% Radio type : 802.11n Channel : 11 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 11 : AirLink1217CC Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 34:21:09:12:17:cc Signal : 32% Radio type : 802.11n Channel : 11 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 12 : Ashiyubia Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 08:60:6e:cb:8c:08 Signal : 4% Radio type : 802.11n Channel : 6 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 13 : TeliaGateway08-76-FF-83-4B-A2 Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 08:76:ff:83:4b:a2 Signal : 4% Radio type : 802.11n Channel : 6 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 14 : Westeros Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : c0:c1:c0:db:06:c7 Signal : 4% Radio type : 802.11n Channel : 6 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 15 : kylen Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 2a:c6:8e:92:57:5f Signal : 4% Radio type : 802.11n Channel : 6 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 SSID 16 : Network type : Infrastructure Authentication : WPA2-Personal Encryption : CCMP BSSID 1 : 28:c6:8e:92:57:5e Signal : 4% Radio type : 802.11n Channel : 6 Basic rates (Mbps) : 1 2 5.5 11 Other rates (Mbps) : 6 9 12 18 24 36 48 54 right now I use the network "rudo",
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