My SNID and Serial number are not recognised

angoudie
angoudie Member Posts: 1 New User

Hi, I have recently purchased an Acer Aspire E1-571 and I cannot validate my warranty as the SNID and serial number are not being recognised.  I live in the UK and really need to get this sorted so my warranty can be activated.  Also I have Microsoft Office 2010 trial preloaded on the computer but I can't find a product key anywhere!!

 

Very frustrating, please help.

Answers

  • Travis-Acer
    Travis-Acer Acer Crew Posts: 681 Acer Crew

    We would suggest contacting your region's technical support to have them register the product for you if you are having issues doing so on your own.  Acer Service and Support

     

    The Office 2010 trial should not ask you for a product key if you choose to use it as a trial. If you are attempting to use it as the full featured software it will ask you for a product key, which you would need to purchase from Microsoft or other retailer who carries the software.

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