Forgotten password

jenniferruby
jenniferruby Member Posts: 1 New User

I set a password to lock my laptop. i cant seem to remember it. when i try to reset it it asks for removable media. such as floppy disk or flash drive. tried flash drive and it still wont work. any ideas?

Answers

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    Well if you forgot the OS password then all you should have to do is reload the OS to remove it.

     

     

    When the unit is off power the unit on. when the unit powers on and shows the Acer logo Hold the ALT. then press F10 and release both keys. You should then see a message saying windows is loading files.

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