Acer V5-572PG HDMI problem

TAFfi89

Dear Acer, my Aspire V5-572PG always worked very well. It was never a problem to connect the notebook with a TV, Beamer etc. using HDMI, but its doesnt work anymore. I wasnt able to connect my notebook to any device by using HDMI anymore. It just doesnt work. I replaced the connection cable, used different cables, different devices...nothing works. The notebook does recogonize the different devices. even if I change the modus to "extern display" or "double display" nothing happends at all. The devices dont get any signal from the notebook. I really need help! Because this connection I need nearly every day! Thanks already!

Ryanrr

TAFfi89,

 

I am sorry to hear your HDMI is not working as expected. If the computer is recognizing devices connected via HDMI, then I would believe there is either a hardware issue or software. For the software issue to rule out any problems I would recommend either rolling back to a time prior to when the problem started or perform a factory restore using the recovery partition.

 

If the problem persists, then I would imagine the problem is hardware and would suggest contacting technical support in your region for repair options.