Bluetooth for Acer V3-571

Artemus
Artemus Member Posts: 1 New User

I'm having difficulty getting this system to add a new Bluetooth device (Harmon Kardon wireless speaker). It won't connect with Bluetooth on my laptop, althoug other devices (iPad) pick it up fine. The bluetooth drivers for Windows 8.1 seem to be installed ok. Although when trying to check off 'allow Bluetooth device to find my computer' the box freezes and I get a Windows Shell DII error message. Any advice will be greatly appreicated. Thank you 

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