Acer Aspire XC600 BSOD

DisCon
DisCon Member Posts: 1 New User

I have an Acer XC600 computer in the house that has run into a sudden problem when booting.

 

When the power button is pushed, there is a single "beep" coming from the tower, all external devices start up (monitor, keyboard, mouse, etc.) and the Acer logo appears on the screen. After the logo disappears and the Windows logo would show up, the system suddenly BSOD's and automatically restarts, repeating everything over again.

 

The desktop has Windows 8 installed (not upgraded to 8.1), is less than a year old and just did this suddenly when trying to turn it on one day. I am unable to get the error code from the BSOD as it restarts far too fast for me to be able to read it and I can't seem to find the option in the BIOS to disable restarts after system failures so I can get the code.

 

Any assistance I could get for this problem would be greatly appreciated.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You can try to boot in safe mode, press F8 during boot.

     

    if system it's able to boot, maybe are some drivers that are causing the issue, you can try to restore a previous backup point;

    if system still reboot, (if your PC is out of warranty) you can open the case and try to remove a ram stick, if there are two and try to boot again.

    I'm not an Acer employee.
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