Cellular signal strength meter is white instead of green

seetjetoebak
seetjetoebak Member Posts: 3 New User
signal meter does not have green colour but white,sometimes the wifi indicator is also white instead of green. why is that?

Answers

  • Travis-Acer
    Travis-Acer Acer Crew Posts: 681 Acer Crew

    Normally white indicates that the network device is enabled, but not connected to Google's servers.  When it is green it means everything is connected properly.

  • mihaiconst
    mihaiconst Member Posts: 18 New User

    So .. from ur reply I understand that when the indicator is grey instead of blue .. I still have WIFI connection and all my applications (except Google's apps who use only Google servers) are well connected to the Internet and working fine?

     

    Sry, but I don't belive this..

    why this issue is affecting only this device? U want us to think that is a Google servers problems and not an Acer (device) problem,... Samsung or HTC are using the same servers, why isn't a generally problem?

     

    tks!

  • wwillemse
    wwillemse Member Posts: 79 Troubleshooter

    But do you have a Samsung/HTC device on the side at the very same time, on the same cellular or Wifi network to test? It could be an internet connectivity issue in the network as well, or slow response from Google servers.

     

    You say "U want us to think that is a Google servers problems and not an Acer (device) problem", but then I could say "you want us to believe the Acer smartphone is the problem, and not a network issue". None of that helps anyone here. First make sure it is not a network issue of any kind, and then see how it can best solved.

     

    So, when the indications are grey, do try if you can use your browser and surf the web, and do try if you can sync your Google account. That way, you know whether that is really the problem, or not.

  • mihaiconst
    mihaiconst Member Posts: 18 New User

    @wwillemse:

     

    What is ur point? U quote me for what? .. It was a question for the Acer Tech. I assure u that I don't have a network problem, and guess what .. if I was the only one with this issue perhaps that you had right.

     

    When the Wifi is grey - the page, or the weather app, or something else is "thinking" .. just when is blue the content is displayed. This is also available for the 3G's signal.

     

    So, please give us a solution .. if u quote me for unknown reasons to tell me that my post isn't helpul for anyone here.

    1st of all please make the difference from a post and a solution.

     

    tks!

     

    [edited to comply with guidelines]

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