Aspire V5 crashed, now what?

lindie
lindie Member Posts: 1 New User

My V5-122p crashed last night while I was working. When I restarted it up, it says I have no bootable device. I got into BIOS, but I don't really know what to do when I'm there (I'm not tech savvy...). Any help would be appreciated.

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello lindie,

     

    "No bootable device" means a Hard Disk Drive issue. Your laptop don't find it.

     

    Two possibilities:

    1- If it still under warranty, contact your Acer support to check and change it.

    2- If you are not technical, I advise you to make the repair by an IT technician.

     

     

    Meanwhile, you can check it with Seatools (Seagate):

     

    Seatools Text V1.12 (Seatools works with any brands)

     

    Seatools tutorial: Here

     

    Tools and file:

    1- Download the file Seatools for dos version V1.12 (Text) - ISO CD-ROM IMAGE: SeaToolsDOS112.ISO

    2- Download ISO Toolkit (portable version - no install): ISOToolkit.zip

    3- Download Win32 Disk Imager (portable version - no install): Win32 Disk Imager

     

    Procedure:

    1- Format your USB key with the Windows Disk Manager in FAT32.

    2- Execute ISO Toolkit --> Extract image tab, you extract SeaToolsDOS112.ISO in a folder.

    3- In this folder, rename SeaTools.ima --> SeaTools.img

    4- Execute Win32 Disk Imager, write Image File: SeaTools.img (new one) on your usb key.

     

    Normally, you'll find these files and folder on your USB key:

     

    Image-1.jpg

     

    5- Boot on your USB key

    6- Make Short (touch S) and Long (touche L) test only.

    7- To quit the program CTRL+ALT+DEL to reboot.

     

    There is an other diagnostic tools for:

    • Western Digital: Data Lifeguard Diagnostic for DOS (works with WD HDD only)
    France
  • 240techie
    240techie Member Posts: 1 New User

    Crazy as it sounds I fixed a V5 that would freezed up while booting and then finally packed it in. Having an identicle machine helped to troubleshoot by process of elimination. It turned out to be the flat cable leading to the SATA connector. On closer examination, when lifting up the clear tape after unfastening the metal clip held by two philips screws, the flex contacts that are supposed to be soldered lifted on the adhesive. Be very careful not to rip them off completely - using an exacto knife gently pull them away while peeling back the the entire length of the die cut adhesive. This will allow complete access to the solder fingers and using fine tip iron, solder the flex circuit to the PCB. Wala - boots first time and every time. 

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