Acer Aspire V5 doesn't work!

Seguin12
Seguin12 Member Posts: 1 New User
Can you please help me with this problem I'm having?

My Acer Aspire V5 won't turn on.

- It says something is wrong with my computer and it is trying to solve this problem before doing a automatic restart.


- It keeps going to the main screen when you turn it on. It says : " Acer, explore beyond limits"


Please help me!!! Thanks

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    hi..

     

    It would be helpful if you mention full model number of your computer.

    You may check if you have removable or non removal battery.

     

    If you have removable battery 

    perform a power reset:

    Unplug the AC adapter from your notebook. Turn the notebook over to remove the battery. Turn the notebook back over and open it. Hold down the power button for 30 seconds, then release the power button.

     

    Turn the notebook back over and slide the battery back into place. Slide the lock tab back into the lock position. Turn over the notebook one last time and plug in your AC adapter. Turn on your notebook.

     

     

    If you have non-removable battery, you may try to reset the computer using the reset pin hole at the bottom of your computer, turn OFF your computer , insert a paper clip and press it for 4 seconds, then turn ON your computer and check if the issue is resolved. The reset pin hole would have a battery symbol.

     

    Post back if issued persists and we will be happy to assit your further.

This discussion has been closed.