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battery not charging

amol1amol1 Posts: 1Member

did 1st formating for my acer aspire v5-471g aft dat latop is not working on battery need to plug in

Answers

  • Acer-TommyAcer-Tommy Posts: 6,317Member Seasoned Specialist

    I understand that you are having difficulty with the system operating on battery.

     

    Remove and reseat the battery.

     

    When plugged in, does the battery charge?

    What lights do you get on the system?

    What status shows in the systray in Windows?

  • mathew2000mathew2000 Posts: 2Member

    I got a new Acer v5471 laptop...unfortunately battery is not charging.....it works fine if Laptop is direclty connected to the power.....the error message says "No Battery Found" ....any solution?

  • DarkSentinelDarkSentinel Posts: 3Member

    amol1 wrote:

    did 1st formating for my acer aspire v5-471g aft dat latop is not working on battery need to plug in


    Try this...

     

    1. Shut system the system down.
    2. Remove the battery.
    3. Boot the system normally with the battery out.
    4. Shut down again, and replace the battery.
    5. Start system, and it should show it charging again.

     

    If that doesn't fix it, it may be a bad battery.

     

     

  • KTKT Posts: 3Member

    I went through all steps listed in this post and still my battery is not charging.
    If I connect battery to the power is working but without AC adapter power will not turn of is like battery is not there.

    I tried another solution going to:
    1 -control panel/device manager
    2- unistalled Microsoft AC adapter and Microsoft ACPI - Compliant Control Method Battery.
    3- Turned off laptop
    4- Removed battery
    5- Installed battery
    6- Turned on laptop again.

    I have repeated the same proccedure and updated the drivers in Device Manager to have the latest ones for AC and battery and additionally I used a different Acer charger from another Acer laptop to confirm charger is not the problem but...

    Nothing worked so far.

    Any advice would be appreciated. I bought a laptop but is currently is stuck to the desk as a desktop Smiley Sad

     

  • KTKT Posts: 3Member

    Just an additional point. I already asked for replacement but situation is still the same. Nothing worked!

  • KTKT Posts: 3Member

    My laptop is Aspire V5 471 series running Windows 8. I bought it in January this year but I had this problem just few days ago.

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