How do I get my c7 repaired?

jayandrewryan
jayandrewryan Member Posts: 1 New User

I would like to send my C7 in for repair.  The screen has been broken and I would like to have it replaced.  How do I go about doing that?  There is no SNID and the serial number is not long enough to match the character amount on the support website.

 

Jay

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    The AC700 should have a label on the bottom of the unit which lists both the serial number and immediately below that an SNID.  This should be covered by a transparent protective film to prevent wear on the digits.

     

    The serial number should start with LU and be 22 characters long.

    The SNID should only be 11 digits long.

     

    Out of warranty repair for the Chromebook in the United States will likely be $99.00 US.

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