Unable to scroll, menu start, select drop downs

sugarmandy

Ok i am usually petty decent at fixing my own computer issues. Running a simple Google search under my terms pulls up too any random items.

 

I just bought this Acer Aspire V5-552p-x440

 

Installed with Widows 8, worked fine for a week, i upgraded to Widows 8.1 Again fine for two days.

 

I then log on to my laptop and normally pressing enter will move the lock screen so i can enter my password. Now i have to push ctrl+shift.

 

When i go to my start menu i am unable to scroll horizonally i can drag the scroll bar yet when i realise it bounces back to the very right side.

 

When using the windows search function i am unable to scroll through the results.

Many Windows explorer screens i am unable to scoll down without it bouncing back.

I an unable to select drop down menus.

Ok when this first started i downloaed the mouse and touchpad drivers from Acer and updated them. -Nope

I went into and modified the mouse options. -Nope

I did a WIndows refresh. - Nope

 

I then completely reinstalled WIndows 8- Nope.

 

There has to be something super obvious but i am just not finding my answer.

 

 

Inspiration101

What method did you use to return your OS to Win8 instead of W8.1 ?

 

I open a run box and type shutdown /r /o

 

When the computer reboots you are in the advanced boot menu where you can select to have the OS wiped back to factory defaults.  If your computer was reset to factory defaults then you should be back to day 1 of when you got it and everything should work as intended ?