where can I get a replacement ProShield.msi

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jdslater
jdslater Member Posts: 1 New User

Today I recieved an update for Acer PtoShield. When I tried to install it I got a message saying I had to uninstall the old version. After doing this I couldn't find the new update. I decided to restore to an earlier restore point to get the ProShield back and wait till the updater sent me a new update. After restoring the ProShield doesnt work, when I try to start ProShield I get the message "can't find ProShield.msi". Iv'e tried to find it on my computer and it's not anywhere, I can't find a download for it or the ProShield app. anywhere. I've tried acer site and Egistec, the manufacturer. I don't know how to resolve this problem, please help.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
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    msi files are the installation files for the program.  Live Update should be able to install the program for you.

     

    Additional information, including the type and model of system you have and operating system you are currently running, would be crucial to helping you find the correct version of Acer Proshield for your system.

  • Rich-TCD
    Rich-TCD Member Posts: 1 New User
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    I mistakenly removed proshield as I know that my end customer won't ever use it. Now everytime I boot Windows, it's attempting to uninstall on boot and can't find it's own .msi . . . 

    The download for proshield.msi is not on the website.

     

     

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