I've a problem with the safe-shutdown due to overheating

Crius

Hello Acer, after a couple hours of searching through the internet i've discovered that a bunch of your notebook models have a tiny horrible secret. The temperature sensor do not consider the temp of the GPU but only the one of the CPU to start the internal Fan. This explain why my notebook, and the one of many other customers, fall in safe-shutdown even when the GPU can manage the loadout if properly refrigerated. Some great users of the internet already tried creating something to address this issue but all the solution is experimental and of course can cause several damage if used with the wrong parameters. What about providing some assistance and customer-care to your customers releasing a fix, a tool o something? Your entry level gaming models are a great idea but details like these really disappoint your customers.

Inspiration101

Thats quite a wide ranging blanket statement.  Very much like saying : I've discovered that a bunch of your cars have a tiny horrible secret.  They need servicing, maintaining and looking after or they don't work so good. 

 

Just because it is on the internet does not mean it is true.

 

Whats the problem with your computer mate.  Most GPU's have internal temperature sensors, in fact I struggle to think of any which do not.  They tend to turn the computer off when they get to a critical temperature to avoid damage to the internal hardware.

 

What computer do you have and what issue do you have ? No point slinging mud around without placing your facts on the table.

PenguinJim

A common cause of laptops overheating increasingly over time is dust build-up on the heatsink fins and in the vents, which could be alleviated with some focused vacuuming or, after a few glasses of wine, opening the whole laptop up and vroophing your can of compressed air inside.

 

But where did all of that dust come from, I hear you ask.

 

Acer has dust factories that pump it out into the atmosphere, in order to force us to replace overheating laptops. Obviously.