Aspire one D255E

Don0
Don0 Member Posts: 7 New User

Hello I am new here and have a slight problem i hope someone can help me.  I have an acer aspire one D255E notebook that came with windows 7 starter, Well at that time i did not care for windows 7, so a friend wiped the hard drive and installed XP. My question is, is there a way to restore it back ti windows 7 starter?  Any help is truly welcome, Thaks all, Don

Answers

  • Inspiration101
    Inspiration101 Member Posts: 185 Mr. Fixit WiFi Icon

    Yes.  You can telephone Acer support and pay for a set of discs. 

     

    I imagine your friend did not suggest taking a backup of the hidden partition named pqservice before wiping the drive ?

     

    It is a tough lesson to learn but always do your backups and burn your recovery discs first when you buy a new computer..... don't ignore the warning messages you get.....

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Just to add to what Inspiration said, you can also go get them directly from our website if you're in the US.

     

    http://store.acer.com and click on eRecovery tab at the top of the page.

  • Don0
    Don0 Member Posts: 7 New User

    Inspiration 101 , Thank you very much. Can i order the discs online? I have all my serial # and such. No he did not mention backups. Also how do i get the discs on the aspire, there is no cd drive?

  • Don0
    Don0 Member Posts: 7 New User

    Acer-Cory, Thanks , wil that come on cd or a thumb drive?

  • Inspiration101
    Inspiration101 Member Posts: 185 Mr. Fixit WiFi Icon

    I would imagine you will get discs.  As you have a netbook with no DVD drive you would need to borrow or buy one. A USB DVD drive that is.

     

    Just check with the Acer call centre what format they will be supplying the software. 

     

    Good luck ! Smiley Happy

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    I believe it will come on DVDs. You'd want to get an external DVD drive. They generally range from 25-35$ for a baseline unit, just make sure you're getting one that has it's own power source as we see people run into problems when they use a USB powered DVD drive.



  • Don0
    Don0 Member Posts: 7 New User

    Inspiration 101 and Acer-Cory, Thank you both very much, I will get an external dvd drive and order the discs, again i cant thank you enough, Don

  • Don0
    Don0 Member Posts: 7 New User

    Would it be possible to use dvd drive on a desktop???

  • Inspiration101
    Inspiration101 Member Posts: 185 Mr. Fixit WiFi Icon

    To do that you would need a SATA to USB convertor & to remove the DVD from the desktop computer.  More hassle than it is worth I bet.  So most likely not.

     

    It does strike as an interesting idea though, you could take the HDD from your AOD255E and plug into your desktop (unplug the current HDD's in the desktop computer so only the laptop one is inside) and then use the discs.  When all discs are done and the computer restarts - Turn it off and put HDD back in your laptop.

     

    Bit of a funny way of doing things, I have done this before, but I am a tekky with many years of messing around with computers.

     

    Good luck ! Smiley Happy

  • Don0
    Don0 Member Posts: 7 New User

    Inspiration 101, I went ahed and ordered the recovery discs from acer and also an external dvd drive. My next question is, Will i need to format anything or will the recovery discs take care of that??  As you can probablly tell i am not real up to date on this type thing, Lol.   Thanks Again , Don

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    In most cases, you don't have to format the drive or anything like that. The disks will confirm with you that it will erase everything and go from there. There are always exceptiongs, but most of the time it's a really clean process that takes less than an hour.

  • Don0
    Don0 Member Posts: 7 New User

    Ok I got my recovery discs and externat drive, Got everything installed, how long should it take to bootup? seems like it is stuck on Sysprep- Factory mode.

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