Acer, what's with the download speed for your drivers? Try using a few mirrors!

Sensisnow
Sensisnow Member Posts: 1 New User

I'm on a 30Mb connecttion and it took nearly 10 minutes to download a 12MB file! Don't even get me started on 200 to 300+ video drivers. They could at least offer a few mirrors if their servers can't handle it.

Answers

  • Travis-Acer
    Travis-Acer Acer Crew Posts: 681 Acer Crew

    Thank you for the feedback.  We've passed this on to the correct department for further investigation.

  • sheershoff
    sheershoff Member Posts: 1 New User

    Please report again. It's been several hours I'm downloading drivers for an Acer notebook. I have a 10Mbps line and the only site I have problems with speed of downloading is Acer support site. Current limits of 3 simultaneous download session and 15Kb/s are outdated since there are drivers more than 100Mb and it takes ~2 hours to download one driver.

     

    Also it'll be a good practice to give FTP links, files checksums and exact sizes (I do not trust other sites that distribute drivers, unless I can compare checksums). Probably, bitTorrent scheme of drivers distribution will also help.

     

    Thank you in advance!

  • blackmd
    blackmd Member Posts: 1 New User

    I've been 15 minutes downloading a 30GB manual. Get real! This is unacceptable. I will advise everyone I know not to buy Acer computers because of the support.

This discussion has been closed.