m5 481t won't power on

roy12
roy12 Member Posts: 1 New User

Hi, was using my timelineU on battery, shut off laptop when I tried to power up nothing happened battery light flashed a few times. I plugged in the ac adaptor and tried to power on nothing happens but the battery indicator light flashes 5 times. Adaptor worked and charged battery fine a couple of days ago.Tried resetting battery still nothing. Any ideas 

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    roy12,

    It sounds like you have tried everything outside of trying a new AC adapter. The adapter could be bad or the internal battery may be bad and need replacement worse case scenario. I would recommend contacting technical support in your region to get another adapter and see if that resolves the issue. If not then repair may be the next step.

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