K335 reboot and reboot

Briss929
Briss929 Member Posts: 2 New User

Hi, I'm trying my new projector K335 and it reboot randomly. When I test a movie it really often reboot. My resolution is 720p at 60hz (same problem with 1080p). Please can you help me?

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    How long does it take to duplicate the reboot issue? How long can you use the projector before it displays this behavior. Did you install the eDisplay application for your computer/notebook?

     

    When the projector reboots do any of the LEDs (power, lamp, temp) flash or blink repeatedly? If so can you tell me for how long and what LED flashs or blinks? This will help determine what if any problems are occuring.

     

    Also if this happens again, please check the OSD to see if there are any messages.

  • Briss929
    Briss929 Member Posts: 2 New User

    I just found a temporary solution after reading a review on the web:
    ''One issue was that with the Black colour enhancer setting enabled, the projector did suffer from the issue of periodic signal dropouts, irrespective of the source. Turn that setting to off, and the problem goes away permanently. We changed the HDMI cables as well, but that didn’t really help.''
    http://www.thinkdigit.com/TVs/Acer-K335-projector_19314.html

     

    I hope Acer will release a new firmware update to resolve the problem.

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