Monitor AL2216W; black screen

contested
contested Member Posts: 1 New User

Monitor AL2216W; Screen gone Black, reboot system, screen displays for 2 seconds and turns black. OS Windows 7 Professional; all driers up to date on board memory tested and ok. have completed all troubleshoot procedures including reinstalling Monitor but, get same result-help, help, and help!

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    To make sure I understand:

    The monitor works properly for only a few seconds and then the screen goes black.  This only occurs on a reboot.

     

    Do you see the BIOS splash screen at all?

    If you can enter BIOS, does the monitor work there?

     

    Have you attempted to connect the monitor to a different system?

    Have you attempted to change the video cable?

     

     

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