Acer V5 573G 9491 RAM trouble

tsukiouroboros
tsukiouroboros Member Posts: 1 New User
Hello all I just bought an 8GB Corsair memory stick and I installed it perfectly but it's not reading it for some reason... I updated the BIOS and updated Windows and it still doesn't read it it just says 4GB and not 12 like it should. Anybody have any ideas or what it could be??

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hello!

     

    Go to crucial.com's website and download the system scanner tool.

     

    This program will tell you everything about your laptop memory and the exact type of RAM needed.

     

    It may be that each slot cannot use as much as 8GB.  Some slots are maxed out at 4GB.

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