Hello!
I've recently purchased a notebook (the Acer Aspire V5-471-9_BR647 - the BR probably stands for Brazil, since I'm from Brazil and also have purchased it in the mentioned country) and it came with pre-installed Windows 8 (there were no CDs whatsoever in the box, not even for drivers...). However, since it's going to be used by my mother (and she has used Windows 7 for ages and just HAS NOT ADAPTED to Windows 8 - trust me, for her standards, she's tried A LOT!), I've decided to format it and install Windows 7. Having done the famous "Windows XP to Windows 7" formatting process so many times I believed this would be similar. Well, bottom line is: I've sucessfully installed Windows 7 64 bits on the notebook. However, I cannot find the WebCam driver for this model. All there is in Acer's Support website is a SOFTWARE (not Driver) under the "Applications" tab from Catalyst, that when I try to install it, it gives the following message "No webcam found" (or something like that). I believe that the problem is pretty simple: the computer can't find the Webcam since there's no driver installed for it. I've tried entering the Device Manager on Windows 7, but the Webcam is not even displayed under the supposed-to-be "Image Devices" (forgive any mistranslations, but I use Portuguese on my Windows 7). Where can I find a specific driver for this Notebook? I mean, if only I could find out what is the manufacturer of the WebCam, I could try and download a driver for a different notebook and hope it to work! Is there anything I can use (a software, maybe) that gives such information?
P.S.: Every other device (such as Wireless Network, LAN Network, Audio Drivers) are all working fine (since they have drivers on the Acer website. The website I refer to is this one: http://br.acer.com/ac/pt/BR/content/drivers (nevermind the pt/BR - I just copied and pasted) with the options: Ultra-thin -> Aspire -> Aspire V5-471. Also, the H/W Vendor program doesn't show anything apart from the Video Drivers, the LAN Network Drivers and the Wireless Network Drivers (not even the Touchpad Drivers, to which there are two possible downloads in the Acer Drivers Website - meaning I'd have to download both and try each one to see which one works...)
