Liquid gallant duo AK330-E350 updating rom - HELP

rhipone
rhipone Member Posts: 1 New User

hI!

I bought this phone a month ago and I got the OS in english, but the phone is chinese.

I try to update and get the phone like fabric, but when i execute the program( Acer software Upgrade tool, latest from Acer download page), when I have to connect it my PC can find it and report me this message "Waiting for download progress" and nothing happend, then "Find USB port error"

 

Someone have any idea how to fix it??

 

Thanks!!!!!!!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Did you installed the drivers for your OS?

     

    that error maybe refer to a missing COM port that is needed to flash.

    I'm not an Acer employee.
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