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My cd/dvd driver is not recognised Code 19

rhysggrhysgg Posts: 1Member

Unable to use cd/dvd driver Windows cannot strt this hardware because configuration information in the registry incomplete or damaged (Code 19) Updated all software to no avail Only help online says to unistall and reinstall ?? How do you do this 

Answers

  • TabbiekatzTabbiekatz Posts: 760Member

    MS Windows now usually has drivers in the OS. Go to the device manager in the control panel and right click on the CD Rom and uninstall. Then, reboot your comptuer. This should reinstall your drivers. If this does not work, there actuallly may be a hardware issue with the drive.

  • Joshua188Joshua188 Posts: 523Member

    what is the OS you are using?

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