I cannot connect to wireless internet

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bigdude1302
bigdude1302 Member Posts: 2 New User

I have an aspire 7551-7422 that i ahve had for roughly a month. The other day i went to connect to my wifi like normal and it wouldnt connect.  I have been connected to it since i took the computerr out of the box.  There is no reason for it to not connect i havent changed a thing.  i called my internet provider and we determined it was the computer! i hope someone can help! i would really appreciate it!!!

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  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon
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    Good morning,

     

    Reinstall your wireless driver using eRecovery Management. If you dont know how to, please reply with the type of operating system that you are using and advise if its original OS from factory.

     

    Regards,

    Freeza

  • bigdude1302
    bigdude1302 Member Posts: 2 New User
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    Not sure how too I have windows 7 64 bit and its factory original. I appreciate the help!
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